Online Purchase Testing Only Policy
This policy means that only customers who have purchased their product online can make an appointment to visit our store and test the product. If the product is not right, customers can either cancel the order or exchange to the correct product immediately after testing. Prior to this policy, we only allow customers to buy online.
We are unable to allow regular walk-ins and people without appointment to visit us and view the products because:
- Inlinex does not have a display like regular retail shops.
- We can only allow 2 people into the premise at any one time.
- The premise where we operate from disallows traditional retail activities
- Our store is designed for storage and warehousing
- Our products are all sealed up in its original packaging.
- It takes time to retrieve products from the industrial shelving
We seek your kind understanding on this matter.