International Shipping
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International Shipping

International Shipping

Inlinex proudly ships all over the world at clear and flat rates. A tracking number for your item will be sent via e-mail within the next working day. We are using multiple forwarders. So please email us directly if you have a preferred forwarder.

Calculate the Shipping cost at the Cart Page

You can easily calculate the cost of shipping your items before checking out. We also offer discounted rates when you spend above a certain amount depending on where you're buying from. 

Import tax and Duties

Buyers will be responsible for any additional customs handling fees, duties and/or taxes. Do contact your local post or custom office for more information.

Return and Exchange

You are welcome to return or exchange your item(s) within 60 days. Item(s) has to be returned in the same condition received, along with its original packaging and components. 
Garment tags should still be intact for returned or exchange garments, and should not be worn or washed. Buyer has to bear all other costs, including shipping fees and taxes back to Inlinex.

For any unfortunate event that an international order is refused upon delivery, buyer has to bear all charges. These charges are irreversible, and a credit will not be issued for orders that are abandoned or refused.

Freight Forwarders and Shipping Timeline

We will use Fedex, UPS and Aramex for our overseas shipping depending on where you are buying from. We use them because they have a customer support system and are reputable for shipping packages all over the world. The timeline provided upon check-out is an estimation only. A tracking link will be sent for you to accurately check the status of your package. We have no control on your package after it leaves our store. Buyers will have to call the respective freight forwarder's customer support hotline should there be a problem with the delivery. Inlinex will not be held responsible for failed delivery due to reasons beyond its control.

Warranty

Although manufacturer warranty is valid only within Singapore, for our international customers, Inlinex will gladly pursue a warranty on your behalf. However, user has to incur ALL repair costs (if any), shipping fees and taxes in and out of Singapore. Warranty for non-electric products only covers manufacture defects, excluding wear-and-tear. For electric products, warranty covers electrical parts, excluding wear-and-tear. Learn more about what our warranty covers here.

Fraud Prevention

In order to make shopping safer for our customers, we may be sending you an email to verify the authenticity of the purchase if

  1. Billing address ZIP or postal code isn't available or does not match with credit card's registered address.
  2. Credit card's holder name does not match with Shipping addressee.
  3. Billing address and Credit card's address wasn't available or does not match.
  4. Multiple attempts were made to purchase with your credit card.
  5. IP address does not match the location of where the transaction was made
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